Last updated: 08 July 2026
This Privacy Policy explains how Vasmaan Fintech Pvt. Ltd. ("we", "us") collects, uses and protects your personal data when you use Batva (the "Service"). We process personal data in accordance with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable law.
We use your data only to: provide and operate the Service; display your portfolios and computed figures; manage your account, trial and subscription; send essential service emails (verification, password reset, billing); provide support; ensure security; and comply with law. We do not sell your data, and we do not use your portfolio holdings for advertising.
We share data only with trusted service providers strictly to run the Service:
Market prices and NAVs are fetched from third-party market-data sources — including the BSE via our licensed market-data provider for equity/ETF prices and AMFI for mutual-fund NAVs. These feeds deliver prices to us; we do not send your personal data or holdings to them. We may disclose data if required by law or to protect our rights.
Your data is stored on secured cloud infrastructure. Passwords are stored only as bcrypt hashes (never in plain text), connections use HTTPS, and access is restricted. Each account's data is logically isolated so other users cannot access it. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your data.
We retain your data for as long as your account is active. If your account remains inactive for 24 consecutive months, we may erase your personal data after first giving you notice by email. If you delete your account, we delete your portfolio data, subject to any limited retention required by law or for legitimate business records (e.g. tax/payment records).
You have the right to access, correct and update your personal data, to withdraw consent, and to request deletion of your account and data. Because all data we process is essential to providing the Service, withdrawing consent means closing your account — deleting your account withdraws your consent and erases your data.
How to exercise your rights: open Account & data in the app to view and edit your name and mobile number (correction), download everything we hold about you including who it is shared with (access), and delete your account (erasure & withdrawal of consent). You can also email our Grievance Officer at support@batva.in — your registered email or mobile number identifies you. We will respond to any grievance as soon as practicable, and in any event within 90 days.
We use a single, essential session cookie to keep you securely signed in. We do not use third-party advertising or tracking cookies.
The Service is not intended for anyone under 18, and we do not knowingly collect data from minors.
We may update this Policy from time to time; material changes will be notified via the Service or email.
For any privacy question or to exercise your rights, contact our Grievance Officer:
Aaditya Gupta, Grievance Officer, Vasmaan Fintech Pvt. Ltd. — support@batva.in
Please raise your concern with our Grievance Officer first. If you are not satisfied with how we handle it, you have the right to complain to the Data Protection Board of India, which operates as a digital office; you may make a complaint through the Board's official channel once notified by the Government.