Batva Batva Back to home

Refund & Cancellation Policy

Last updated: 17 June 2026

This policy explains how subscriptions to Batva, operated by Vasmaan Fintech Pvt. Ltd., can be cancelled and our approach to refunds.

1. Free trial

New accounts include a 30-day free trial with no payment required. You will not be charged unless you choose to subscribe. If you do nothing, the trial simply ends and access pauses — you are never auto-charged from a trial without subscribing.

2. Subscriptions and auto-renewal

Paid plans (monthly or yearly, plus applicable GST) renew automatically at the end of each billing cycle. Your payment method is charged at the start of each new cycle until you cancel.

3. Cancellation

You can cancel your subscription at any time from within the app (or by emailing us). When you cancel:

  • You will not be charged again for future cycles.
  • Your subscription remains active until the end of the period you have already paid for — you keep full access until then.
  • Your data is retained per our Privacy Policy in case you return.

4. Refunds

Because Batva is a digital subscription service that is available to you immediately and throughout your billing period, fees already paid are generally non-refundable, including for unused time after a cancellation. We do not provide partial or pro-rated refunds for the remainder of a billing cycle.

However, we want you to be treated fairly. We will consider a refund at our discretion in cases such as:

  • a duplicate or accidental charge;
  • being charged after a timely cancellation due to an error; or
  • a verified billing mistake on our part.

To request a review, email support@batva.in within 7 days of the charge with your account email and details. Approved refunds are processed back to the original payment method, typically within 5–7 business days, via our payment partner Razorpay.

5. Price and plan changes

We may change prices or plans in future. Any change will apply only to billing cycles after the change, and we will give reasonable notice. Your current cycle is not affected.

6. Contact

Vasmaan Fintech Pvt. Ltd. — support@batva.in

© 2026 Vasmaan Fintech Pvt. Ltd. TermsPrivacyRefund